DM
Dineo M
1 reviews | Active since Nov 2025
29 Nov 2025, 10:26
Hi, I am the worst experience with courier it
Hi, I am the worst experience with courier it. They sent a WhatsApp text yesterday that they are on they way but never pitched. Now when I am trying to track my package it says it can't display information on a package that is over 7 days old. I still haven't received my package
Helpful (0)
Replies (2)0
Replies (2)
Courierit's replyOfficial
08 Dec 2025, 11:18Good day,We sincerely apologize for the inconvenience and frustration caused by the delayed delivery and the lack of communication regarding your parcel.We understand how disappointing it is to receive an out-for-delivery notification and then not receive the parcel as expected. Please accept our apologies for this poor experience.To enable us to urgently investigate this matter and track your parcel, we kindly request that you provide us with the tracking or waybill number.Once received, we will follow up immediately and arrange feedback on the status and delivery as soon as possible.Thank you for your patience and understanding, and we truly regret the inconvenience caused.
Courierit's reply08 Dec 2025, 11:18
Official
Good day,We sincerely apologize for the inconvenience and frustration caused by the delayed delivery and the lack of communication regarding your parcel.We understand how disappointing it is to receive an out-for-delivery notification and then not receive the parcel as expected. Please accept our apologies for this poor experience.To enable us to urgently investigate this matter and track your parcel, we kindly request that you provide us with the tracking or waybill number.Once received, we will follow up immediately and arrange feedback on the status and delivery as soon as possible.Thank you for your patience and understanding, and we truly regret the inconvenience caused.
Courierit's replyOfficial
08 Dec 2025, 11:34ood day,We sincerely apologize for the poor experience you have had with our courier service. We understand how frustrating it must be to receive a delivery notification and not have your parcel arrive, and then be unable to track it.To help us investigate this matter urgently and provide you with a resolution, could you please provide us with your tracking or waybill number? Once we have this information, we will follow up immediately and arrange for your parcel to be delivered as soon as possible.We truly regret the inconvenience caused and appreciate your patience while we resolve this.
Kind Regards
Kind Regards
Courierit's reply08 Dec 2025, 11:34
Official
ood day,We sincerely apologize for the poor experience you have had with our courier service. We understand how frustrating it must be to receive a delivery notification and not have your parcel arrive, and then be unable to track it.To help us investigate this matter urgently and provide you with a resolution, could you please provide us with your tracking or waybill number? Once we have this information, we will follow up immediately and arrange for your parcel to be delivered as soon as possible.We truly regret the inconvenience caused and appreciate your patience while we resolve this.
Kind Regards
Kind Regards