ND
Ntenhle D
1 reviews | Active since Mar 2026
16 Mar 2026, 12:24
Happy Customer
I am highly impressed with an excellent service i received from Letters Novela today, I was stressed out about not receiving my work laptop on time and I was lucky enough to have him as my customer service agent because he helped me a lot. I ended up receiving my parcel on time, all thanks to him❤️
I am beyond thankful and I hope he gets the recognition he deserves.
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Replies (1)
Courierit's replyOfficial
16 Mar 2026, 13:21Dear Ntenhle
Thank you so much for taking the time to share your positive experience with us.We are delighted to hear that Letters Novela was able to assist you during a stressful time and ensure that your work laptop was delivered on time. Providing helpful and reliable service to our customers is very important to us, and it is always encouraging to receive feedback like yours.Your kind words and recognition will certainly be shared with Letters and the team. We truly appreciate you highlighting his efforts.
Thank you again for your support.
Kind regards,
Customer Experience Team
Thank you so much for taking the time to share your positive experience with us.We are delighted to hear that Letters Novela was able to assist you during a stressful time and ensure that your work laptop was delivered on time. Providing helpful and reliable service to our customers is very important to us, and it is always encouraging to receive feedback like yours.Your kind words and recognition will certainly be shared with Letters and the team. We truly appreciate you highlighting his efforts.
Thank you again for your support.
Kind regards,
Customer Experience Team
Courierit's reply16 Mar 2026, 13:21
Official
Dear Ntenhle
Thank you so much for taking the time to share your positive experience with us.We are delighted to hear that Letters Novela was able to assist you during a stressful time and ensure that your work laptop was delivered on time. Providing helpful and reliable service to our customers is very important to us, and it is always encouraging to receive feedback like yours.Your kind words and recognition will certainly be shared with Letters and the team. We truly appreciate you highlighting his efforts.
Thank you again for your support.
Kind regards,
Customer Experience Team
Thank you so much for taking the time to share your positive experience with us.We are delighted to hear that Letters Novela was able to assist you during a stressful time and ensure that your work laptop was delivered on time. Providing helpful and reliable service to our customers is very important to us, and it is always encouraging to receive feedback like yours.Your kind words and recognition will certainly be shared with Letters and the team. We truly appreciate you highlighting his efforts.
Thank you again for your support.
Kind regards,
Customer Experience Team