FAIL TO DELIVER ; EMPTY PROMISES
<p>To Whom It May Concern</p> <p>I have never experienced such terrible service. I have yet to receive a parcel that has been dispatched 02 December. Your client care calls take approximately 17minutes to go through. Your own receptionist has confirmed how bad the service is. The same company that claims to have same delivery yet they can not even get a delivery sent within the recommended 4-7 days.</p> <p>The problem was the address yet when you type the address the company has on record you are still directed to the same address. After your consultant Natasha confirmed it will be delivered by midday 13 December, I am still waiting.</p> <p>The driver scheduled for my delivery advised he was not given the instruction to deliver before 12 - how is this not communicated and how is this fair to the client who was promised a certain time.</p> <p>THIS IS NOT ACCEPTABLE.</p>