TB
Tyler B

1 reviews | Active since Jan 2020

10 Jan 2024, 11:22

EXCELLENT SERVICE - Thank you Team and Charmelee Benjamin

Good morning Courier It Team,

Compliments of the New Year, hope that you and the team had a wonderful festive season.

 I would like to take this time to send a BIG Thank you and Complimentary email to Charmelee Benjamin 😊

 In December we sent a Very Important Overnight package from Joburg (Postnet) to Cape Town (Postnet)

 This was from family to my sister and her husband who were leaving on the 1st of January to return back to Australia, this box was filled with not only Vitally important documentation for them but also family sentimental gifts.

 There was unfortunately a freight delay with the package and to say the least our family was Extremely worried and the anxiety was at an all time high.

 Because of the New Years weekend the chances were more likely that the package would only arrive by the 2nd of January.

From the Moment Charmelee took my call she was Professional, Friendly and very understanding, she went over an beyond to ensure she could do everything in her power to guide the process and due to her EXCELLENT logistics planning and her Amazing personality the package literally made it to the postnet on Time.

I would like to make note that it literally made it within 38 seconds of postnet closing 😊 It was like a Mission Impossible movie and truly our WHOLE family was so Relieved and HAPPY and GRATEFUL for Charmelee and the Courier TEAM working with her to make this happen.

In the country where customer service is lacking it was truly refreshing and amazing to see that there are still some companies where their staff take care of their clients.

I will also be posting this Complimentary email message on Hello Peter for both Courier It and Charmelee.

Keep up the EXCELLENT service 😊

Have a great day further.

Thanking you and kind regards, Tyler Berman Compliance Manager Global Cables (Pty) Ltd, Registration number *** Unit 9 Lakeview Business Park, Yaldwyn Road, Jet Park| Postnet Suite 100, Private Bag X1 East Rand 1469 Tel: *** | Mobile: *** | E-mail: *** DISCLAIMER NOTICE: The views expressed in this e-mail are, unless otherwise stated, those of the author and not those of Global Cable or its management. The information contained in this e-mail is confidential and may also be privileged and is intended solely for the addressee. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, dissemination, distribution, publication, communication, replication, verbalisation, transference, transmission, printing or copying of the whole or any part of this e-mail is strictly prohibited and may be ********, as is any use of or any action taken or omitted in reliance of the contents hereof. The recipient is responsible for virus checking this e-mail and any attachments. Global Cable does not accept any liability for any loss or damage from your receipt or use of this e-mail whatsoever and howsoever arising. If you have received this e-mail in error please notify the sender immediately by return e-mail and delete this e-mail.

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