R
Ryno
1 reviews | Active since May 2026
26 May 2026, 16:16
Excellent service fr...
Excellent service from call Centre Amanda, but poor update and communication from delivery driver.
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Replies (1)
Courierit's replyOfficial
26 May 2026, 16:34Dear Ryno
Thank you for taking the time to share your feedback with us.We are pleased to hear that you received excellent service from our Call Centre agent, Amanda. Your kind words and recognition of her assistance are truly appreciated and will be shared with her and the relevant management team.At the same time, we sincerely apologise for the poor communication and lack of updates from the delivery driver. We understand how important clear communication is during the delivery process, and we regret the inconvenience and frustration caused.Your feedback has been noted and will be addressed with the relevant team to improve our service standards moving forward.
Kind Regards
CEC Department
Thank you for taking the time to share your feedback with us.We are pleased to hear that you received excellent service from our Call Centre agent, Amanda. Your kind words and recognition of her assistance are truly appreciated and will be shared with her and the relevant management team.At the same time, we sincerely apologise for the poor communication and lack of updates from the delivery driver. We understand how important clear communication is during the delivery process, and we regret the inconvenience and frustration caused.Your feedback has been noted and will be addressed with the relevant team to improve our service standards moving forward.
Kind Regards
CEC Department
Courierit's reply26 May 2026, 16:34
Official
Dear Ryno
Thank you for taking the time to share your feedback with us.We are pleased to hear that you received excellent service from our Call Centre agent, Amanda. Your kind words and recognition of her assistance are truly appreciated and will be shared with her and the relevant management team.At the same time, we sincerely apologise for the poor communication and lack of updates from the delivery driver. We understand how important clear communication is during the delivery process, and we regret the inconvenience and frustration caused.Your feedback has been noted and will be addressed with the relevant team to improve our service standards moving forward.
Kind Regards
CEC Department
Thank you for taking the time to share your feedback with us.We are pleased to hear that you received excellent service from our Call Centre agent, Amanda. Your kind words and recognition of her assistance are truly appreciated and will be shared with her and the relevant management team.At the same time, we sincerely apologise for the poor communication and lack of updates from the delivery driver. We understand how important clear communication is during the delivery process, and we regret the inconvenience and frustration caused.Your feedback has been noted and will be addressed with the relevant team to improve our service standards moving forward.
Kind Regards
CEC Department