Delivery issues.

I signed a data contract with Telcom online on the 26 March 2021. on the 30th March a guy from Cuorieit calls me and tells me that they are coming to my place to deliver my router from Telcom, I tolled him that I am not at home and that I can t get someone to receive it on my behalf when I call him back he says he already left the area he will come back later after work, of which he never came back or called. On 1 April I call the guy from courierit inquiring about my package he tells me that I must call the office. Then I called Courierit offices and explain that there was a misunderstanding with the address because I am not at home during the day can they please deliver my package at my work place in vosloorus, the guy say he will call me because he needs to check if Telcom approves the delivery address, he then call me later to tell me that tell approved they will deliver on Tuesday 05 April because of the long weekend. Tuesday, Wendsday and Thursday I get a massage from Courier it that they will be a delivery but no delivery was done till I call Telcom and the lady from from Telcom tells that they will deliver before 16:00. Few minutes after the lady calls a guy from Courieit calls me to tell that their delivery vehicle has been hijacked and they are not sure if my package was ****** in the hijacking which I felt it was just an excuse for them not to deliver. After numerous attempt to get my package from Courierit till today no delivery was made they say that Vosloorus is a high risk area they will not deliver there i must come up with alternative delivery address. We receive packages from different companies couries at Vosloorus everyday but Courierit does not cover Vosloorus which I find discriminating against the residence of Vosloorus.