DP
Daniel P
1 reviews | Active since Sept 2026
07 Sept 2026, 17:25
Delivery delayed, no communication
My delivery was delayed on the Friday, no communication at all, only heard the next Monday that it was on route again, but was agin not delivered. Since the delay was not my fault, it should have been delivered on the Saturday, but come the next week, still no info. I tried calling, no answer. I tried WhatsApp, the only thing that happens is their stupid ai giving meaningless platitudes. I tried emailing, guess what, no answer.
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Courierit's replyOfficial
08 Sept 2026, 14:38Dear Daniel
We sincerely apologise for the repeated delivery delays and the lack of communication despite your attempts to reach us. We understand how frustrating this has been.Connie has since assisted, and we will ensure your parcel is delivered today. Thank you for your patience and for giving us the opportunity to resolve this.
We sincerely apologise for the repeated delivery delays and the lack of communication despite your attempts to reach us. We understand how frustrating this has been.Connie has since assisted, and we will ensure your parcel is delivered today. Thank you for your patience and for giving us the opportunity to resolve this.
Courierit's reply08 Sept 2026, 14:38
Official
Dear Daniel
We sincerely apologise for the repeated delivery delays and the lack of communication despite your attempts to reach us. We understand how frustrating this has been.Connie has since assisted, and we will ensure your parcel is delivered today. Thank you for your patience and for giving us the opportunity to resolve this.
We sincerely apologise for the repeated delivery delays and the lack of communication despite your attempts to reach us. We understand how frustrating this has been.Connie has since assisted, and we will ensure your parcel is delivered today. Thank you for your patience and for giving us the opportunity to resolve this.