T
Tanya
1 reviews | Active since May 2022
04 Dec 2025, 10:59
Courierit / RTT is awful
I have been trying to fix my delivery address since Friday 28 November, I fixed it on the Exception SMS Courierit sent me, I have tried phoning, i got a whatsapp yesterday from RTT for my correct address so that they can deliver today, and ONCE AGAIN IT IS OUT FOR DELIVERY TO THE INCORRECT ADDRESS. They keep putting the phone down, the online messages DO NOT GET ANSWERED, the Whatsapp is uselss
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Courierit's replyOfficial
08 Dec 2025, 11:45Good day,We sincerely apologize for the repeated issues with your delivery and the frustration caused by the incorrect address and lack of communication. This is far below the standard of service we aim to provide.To resolve this urgently, please provide your waybill or tracking number, and we will escalate your case immediately to ensure your parcel is delivered to the correct address without further delays.We deeply regret the inconvenience caused and appreciate your patience while we take action to correct this.Kind regards,
Courierit's reply08 Dec 2025, 11:45
Official
Good day,We sincerely apologize for the repeated issues with your delivery and the frustration caused by the incorrect address and lack of communication. This is far below the standard of service we aim to provide.To resolve this urgently, please provide your waybill or tracking number, and we will escalate your case immediately to ensure your parcel is delivered to the correct address without further delays.We deeply regret the inconvenience caused and appreciate your patience while we take action to correct this.Kind regards,