COURIERIT, MORE LIKE DISCRIMINATE AGAINST IT

************** at its worst

So while waiting patiently for my father's parcel to be delivered , after being assured that they will deliver , I keep getting messages saying they were unable to deliver. Keep in mind this came with no explanation. Then when I tracked his parcel , I see "High risk area" and obviously I query with the company I originally bought the product from. Now I'm being informed that they cant deliver to the address they assured me they would deliver to , and now require another address e.g work address but my dad is a disabled man who works from home and they are "unable to assist" . This is ridiculous, and unacceptable. Why should a paying customer now find a way to get to a different address to suit the courier after being assured they would deliver. The main reason we opted for this service was because of the special needs of the circumstances. Not being able to accommodate persons with special needs in todays day and age is completely disgusting and I cannot say I will recommend courierit to any one especially not someone who requires decent customer service. On top of that Monique Manuel , the listed contact for queries , tells me to "Confirm with the relevant dept. as to when delivery will take place. " after I asked her for assistance she thinks its best to just not help me . Thanks a lot for nothing