CourierIt - extremely bad service. Stay away!

Johannesburg office's phone does not even work. Got through to the Cape Town office and the very friendly lady there told me that they also battle to get hold of the Johannesburg office. Imagine that. Even internally they cannot get hold of one of their branches. The lady also informed me that my parcel was handed over to a company called TWS and offered to contact them. I asked her the number of TWS because I wanted to personally find out the status of my package delivery. TWS is even worse. No way to get to a person to help me. But that is another bad review...