Courierit currently has my parcel from Cellc since the 2nd or 3rd of April 2025

Courierit currently has my parcel from Cellc since the 2nd or 3rd of April 2025. Tracking parcel updates all untruthful and still having the run around in receiving my parcel nearly 15 days later. Poor customer and communication service and always providing false exceptions that ain't been met yet. I'm highly frustrated with this service I'm currently getting.