Courierit can't deliver

I am extremely angry about the way this company handled the delivery of my parcel - most unprofessional.

The tracking system said the parcel was out for delivery on 25/1/2019. My wife works from home and is almost always there. If she is not, my mother lives with us and is always here. The company had access to my phone number, or should have had it since I gave it to Raru.co.za, the vendor. The driver could have called. Instead he made no real attempt to gain the attention of anyone inside the house. The driver reported the failed delivery occurred at 15.49. I received notification of this only at 16.18. I called and asked what was going on and received no apology. I asked the person to tell the driver to turn around and come back. The tracking record indicates that he claims he tried to deliver again at 18.51. Again my wife and mother were at home.

I doubt Courierit would care, but it would have been exceptionally convenient had it done the job it was paid to do. The shipped item was a computer I had intended using precious weekend time to set up for a pressing need. Instead I had to use even more precious evening time in the week. Thanks.

It looks to me that Courierit has no real interest in doing business and should be avoided. In my experience there are any number of better organised couriers out there. Its only job is to deliver efficiently and it can't even do that