Courierit - avoid them

This is a follow-up to a previous review. The tracking system said the parcel was out for delivery on 25/1/2019. My wife works from home and is almost always there. If she is not, my mother lives with us and is always here. The company had access to my phone number, or should have had it since I gave it to Raru.co.za, the vendor. The driver could have called. Instead he made no real attempt to gain the attention of anyone inside the house. The driver reported the failed delivery occurred at 15.49. I received notification of this only at 16.18. I called and asked what was going on and received no apology. I asked the person to tell the driver to turn around and come back. She took my phone number and promised to confirm delivery. It never appeared.

I contacted the courier and a Shireen Marinus promised the delivery would happen on the Monday 28/1/2019. I waited all day for the delivery, called and was told that the information on the tracking page for Courierit indicated a route code that menat the parcel had never been out for delivery. Seems Shireen is not exactly used to telling the truth.

Don't use Courierit. They have just one task and they can't get that right.