Courier it...NOT!!!

Two deliveries and both given to the wrong driver???? This is unacceptable. First delivery, had wrong information ito of my names and work address. Second delivery, I am assuming the same thing. UNACCEPTABLE. Both times it was up to me to call your call centre to decipher what went wrong and rectify my details...Not professional at all!!!

Sort this nonsense out please, if it requires you training your staff especially the ones dealing with clients then so be it. You cannot be getting something as simple as an address wrong.

Such things can loose people alot because clearly you CANNOT do same day / urgent deliveries, one will pay for nothing.