Caroline was so helpful regarding the order I made she kept on calling me to ask if I have received my parcel or not

Dear  Mokgaetsi 

 Thank you for your kind feedback. 

We are delighted to hear that Caroline provided you with such attentive and proactive service regarding your order. It is great to know that she consistently followed up with you to ensure that you received your parcel and that her efforts made a positive difference to your experience. 

We will certainly share your appreciation with Caroline and her management team as recognition of her excellent service. 

Thank you again for your feedback and support. 

Kind regards,
 Customer Service Team