SS
Sasha S
1 reviews | Active since Jun 2017
02 May 2026, 07:17
Can't get my delivery
Impossible to get ahold of, if you phone you wait on hold for 30 mins and then when it's finally your turn the menu starts all over again. No one responds on WhatsApp.
Telkom gave them the wrong contact details for delivery so while not entirely their fault I have been trying to get through to them to collect my phone for 3 days now. Telkom is even more useless as they have stated several times that they have corrected the contact details but they haven't.
Helpful (0)
Replies (5)0
Replies (5)
Courierit's replyOfficial
04 May 2026, 08:44Dear Sasha
Thank you for bringing this to our attention, and we sincerely apologise for the difficulties you’ve experienced trying to reach us. We understand how frustrating this situation must be, especially with the delays in receiving your parcel.
Kindly assist us by providing your waybill number along with your mobile contact number so that we can investigate and reach out to you as soon as possible.We appreciate your cooperation and look forward to assisting you further.Kind regards,
Thank you for bringing this to our attention, and we sincerely apologise for the difficulties you’ve experienced trying to reach us. We understand how frustrating this situation must be, especially with the delays in receiving your parcel.
Kindly assist us by providing your waybill number along with your mobile contact number so that we can investigate and reach out to you as soon as possible.We appreciate your cooperation and look forward to assisting you further.Kind regards,
Courierit's reply04 May 2026, 08:44
Official
Dear Sasha
Thank you for bringing this to our attention, and we sincerely apologise for the difficulties you’ve experienced trying to reach us. We understand how frustrating this situation must be, especially with the delays in receiving your parcel.
Kindly assist us by providing your waybill number along with your mobile contact number so that we can investigate and reach out to you as soon as possible.We appreciate your cooperation and look forward to assisting you further.Kind regards,
Thank you for bringing this to our attention, and we sincerely apologise for the difficulties you’ve experienced trying to reach us. We understand how frustrating this situation must be, especially with the delays in receiving your parcel.
Kindly assist us by providing your waybill number along with your mobile contact number so that we can investigate and reach out to you as soon as possible.We appreciate your cooperation and look forward to assisting you further.Kind regards,
SS
Sasha S's updateReviewer Update
04 May 2026, 09:30Thank you so much, my waybill number is ***a and my contact number is ***. I see it is out for delivery again but the number hasn't been updated despite phoning Telkom 3 times. Thank you for responding and assisting.
SS
Sasha S's update04 May 2026, 09:30
Reviewer Update
Thank you so much, my waybill number is ***a and my contact number is ***. I see it is out for delivery again but the number hasn't been updated despite phoning Telkom 3 times. Thank you for responding and assisting.
Courierit's replyOfficial
04 May 2026, 11:25Hi Sasha ,
Please can you email me your contact details and waybill, for some technical reasons its not pulling through, ***, My apologies for this delay
Thank you
Please can you email me your contact details and waybill, for some technical reasons its not pulling through, ***, My apologies for this delay
Thank you
Courierit's reply04 May 2026, 11:25
Official
Hi Sasha ,
Please can you email me your contact details and waybill, for some technical reasons its not pulling through, ***, My apologies for this delay
Thank you
Please can you email me your contact details and waybill, for some technical reasons its not pulling through, ***, My apologies for this delay
Thank you
SS
Sasha S's updateReviewer Update
05 May 2026, 12:48I can't see your email, I have emailed Jhbqueries & Customer care. Please let me know if this works
SS
Sasha S's update05 May 2026, 12:48
Reviewer Update
I can't see your email, I have emailed Jhbqueries & Customer care. Please let me know if this works
Courierit's replyOfficial
05 May 2026, 16:58Hi Sasha
Please email :***
Please email :***
Courierit's reply05 May 2026, 16:58
Official
Hi Sasha
Please email :***
Please email :***