WV
Wilna V
1 reviews | Active since Jun 2021
15 May 2026, 09:47
Best service ever
I had a bit of a problem when I saw the wrong address on my waybill. I contacted customer care . Patric Chali changed it for me. He was very helpfull and friendly. After an hour I was still worried and phoned customer care again. Thulisile Motshoeneng confirmed that it is changed it indeed . I hold the line while se was speaking to the courier to confirm with him. She was so wonderful and friendly .Thulisile is for sure a real assit for the company, for the excellent service she provided . Thulisile , you're the best!!
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Courierit's replyOfficial
18 May 2026, 10:42Dear Wilna V
Thank you for taking the time to share your positive experience with us.We are delighted to hear that Patric Chali was able to assist you promptly with updating the incorrect address on your waybill and that he provided helpful and friendly service.We are equally pleased to hear about the exceptional assistance you received from Thulisile Motshoeneng. It is wonderful to know that she went the extra mile to reassure you by confirming the address change directly with the courier while keeping you informed throughout the process.Your kind words and recognition truly mean a lot, and we will ensure that both Patric and Thulisile receive your compliments for the outstanding customer service they delivered.Thank you for choosing Courier IT./RTT Kind Regards,
Thank you for taking the time to share your positive experience with us.We are delighted to hear that Patric Chali was able to assist you promptly with updating the incorrect address on your waybill and that he provided helpful and friendly service.We are equally pleased to hear about the exceptional assistance you received from Thulisile Motshoeneng. It is wonderful to know that she went the extra mile to reassure you by confirming the address change directly with the courier while keeping you informed throughout the process.Your kind words and recognition truly mean a lot, and we will ensure that both Patric and Thulisile receive your compliments for the outstanding customer service they delivered.Thank you for choosing Courier IT./RTT Kind Regards,
Courierit's reply18 May 2026, 10:42
Official
Dear Wilna V
Thank you for taking the time to share your positive experience with us.We are delighted to hear that Patric Chali was able to assist you promptly with updating the incorrect address on your waybill and that he provided helpful and friendly service.We are equally pleased to hear about the exceptional assistance you received from Thulisile Motshoeneng. It is wonderful to know that she went the extra mile to reassure you by confirming the address change directly with the courier while keeping you informed throughout the process.Your kind words and recognition truly mean a lot, and we will ensure that both Patric and Thulisile receive your compliments for the outstanding customer service they delivered.Thank you for choosing Courier IT./RTT Kind Regards,
Thank you for taking the time to share your positive experience with us.We are delighted to hear that Patric Chali was able to assist you promptly with updating the incorrect address on your waybill and that he provided helpful and friendly service.We are equally pleased to hear about the exceptional assistance you received from Thulisile Motshoeneng. It is wonderful to know that she went the extra mile to reassure you by confirming the address change directly with the courier while keeping you informed throughout the process.Your kind words and recognition truly mean a lot, and we will ensure that both Patric and Thulisile receive your compliments for the outstanding customer service they delivered.Thank you for choosing Courier IT./RTT Kind Regards,