Bad courier service
What a disaster my experience with this company has been. I ordered something that was supposed to be with me today. Get whatsapp message to say it out for delivery to the correct address. Then around 2pm get call they see that they are in the wrong area and cannot deliver today. I then message the link on the Whatsapp to get absolutely no reply, email them and after 2 hours I get a call and they cant tell me if I will get the parcel. I even sent screenshots of the address showing correctly at the order process as well as their whatsapp. And not to mention the driver was rude. Will not recommend this company at all.
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Courierit's replyOfficial
28 Nov 2025, 11:34Dear Jacqueline
We sincerely apologise for the inconvenience and poor experience you encountered. The delivery delay, lack of communication, and driver’s behaviour are not acceptable and do not reflect our service standards.Your feedback and screenshots have been escalated to the relevant team for urgent investigation, and we are following up to confirm your parcel’s delivery status.Thank you for bringing this to our attention, and we apologise for the frustration caused.
Kind regards,
We sincerely apologise for the inconvenience and poor experience you encountered. The delivery delay, lack of communication, and driver’s behaviour are not acceptable and do not reflect our service standards.Your feedback and screenshots have been escalated to the relevant team for urgent investigation, and we are following up to confirm your parcel’s delivery status.Thank you for bringing this to our attention, and we apologise for the frustration caused.
Kind regards,
Courierit's reply28 Nov 2025, 11:34
Official
Dear Jacqueline
We sincerely apologise for the inconvenience and poor experience you encountered. The delivery delay, lack of communication, and driver’s behaviour are not acceptable and do not reflect our service standards.Your feedback and screenshots have been escalated to the relevant team for urgent investigation, and we are following up to confirm your parcel’s delivery status.Thank you for bringing this to our attention, and we apologise for the frustration caused.
Kind regards,
We sincerely apologise for the inconvenience and poor experience you encountered. The delivery delay, lack of communication, and driver’s behaviour are not acceptable and do not reflect our service standards.Your feedback and screenshots have been escalated to the relevant team for urgent investigation, and we are following up to confirm your parcel’s delivery status.Thank you for bringing this to our attention, and we apologise for the frustration caused.
Kind regards,