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Fred F

1 reviews | Active since Sept 2026

16 Sept 2026, 12:36

After trying to get my parcel delivered and phoning the customer service to track my parcel for two days Letters Novela sorted it out in an hour

After trying to get my parcel delivered and phoning the customer service to track my parcel for two days Letters Novela sorted it out in an hour. Efficient and friendly service from him. Thank you.

0
Replies (1)
Courierit
Courierit's reply16 Sept 2026, 12:39
Official
Dear Fred 

Thank you so much for your wonderful feedback. We are delighted to hear that Letters Novela was able to assist you promptly and resolve your delivery query within an hour.
We truly appreciate you recognising his efficiency, friendliness, and commitment to assisting you. We will be sure to share your kind words with Letters and the team.
Kind regards,
Customer Care Department.