WP8
Windmill Park 8522
1 reviews | Active since Jan 2019
14 Jan 2019, 16:00
Windmill Park House 8522, Disappointed!
I am unhappy with cosmopolitan services! I was told the house will be ready by the 12 or 17 of December 2018 but this promise was not fulfilled, I was then assured that it will be ready by the 09th of January 2019 but now my agent is ignoring me! He is saying it might be ready by the end of February, this is not fair at all I have already served a notice and I have to be out by the end of January. The house has been on 85% since November 2018 what is really going on? I want to know the exact date the house will be ready because now I have already taken leave from work just to move out by the end of January and I cannot cancel it or else I will forfeit my days and will not be able to take leave days in February and I have to pay someone to help me out now because you guys couldn’t be honest with me.
This is unacceptable!
Helpful (0)
Replies (5)0
Replies (5)
Cosmopolitan Projects's replyOfficial
15 Jan 2019, 09:43Dear Client
We have received your post. I do apologize that you do not have the necessary information which has caused your frustrations. I will have the relevant agent contact you shortly with the latest status and expected key hand over.
I will call you today to confirm you have received the information.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
We have received your post. I do apologize that you do not have the necessary information which has caused your frustrations. I will have the relevant agent contact you shortly with the latest status and expected key hand over.
I will call you today to confirm you have received the information.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Cosmopolitan Projects's reply15 Jan 2019, 09:43
Official
Dear Client
We have received your post. I do apologize that you do not have the necessary information which has caused your frustrations. I will have the relevant agent contact you shortly with the latest status and expected key hand over.
I will call you today to confirm you have received the information.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
We have received your post. I do apologize that you do not have the necessary information which has caused your frustrations. I will have the relevant agent contact you shortly with the latest status and expected key hand over.
I will call you today to confirm you have received the information.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Cosmopolitan Projects's replyOfficial
15 Jan 2019, 16:15Dear Client
Our log ref: 8522 Wind
Unfortunately I was not able to assist you with an expected date for key hand over. However as discussed our team leader, Wayne, has contacted you today and is managing the feedback to you that you may be in a better position with your planning on the move.
I am sure Wayne will resolve the transaction problems to your satisfaction.
Please contact me on my email (*** or on whats app message only ***) if you have a further problem.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Our log ref: 8522 Wind
Unfortunately I was not able to assist you with an expected date for key hand over. However as discussed our team leader, Wayne, has contacted you today and is managing the feedback to you that you may be in a better position with your planning on the move.
I am sure Wayne will resolve the transaction problems to your satisfaction.
Please contact me on my email (*** or on whats app message only ***) if you have a further problem.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Cosmopolitan Projects's reply15 Jan 2019, 16:15
Official
Dear Client
Our log ref: 8522 Wind
Unfortunately I was not able to assist you with an expected date for key hand over. However as discussed our team leader, Wayne, has contacted you today and is managing the feedback to you that you may be in a better position with your planning on the move.
I am sure Wayne will resolve the transaction problems to your satisfaction.
Please contact me on my email (*** or on whats app message only ***) if you have a further problem.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Our log ref: 8522 Wind
Unfortunately I was not able to assist you with an expected date for key hand over. However as discussed our team leader, Wayne, has contacted you today and is managing the feedback to you that you may be in a better position with your planning on the move.
I am sure Wayne will resolve the transaction problems to your satisfaction.
Please contact me on my email (*** or on whats app message only ***) if you have a further problem.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
WP8
Windmill Park 8522's updateReviewer Update
18 Feb 2019, 11:49Good Day,
I would like to thank Egon Brink for making sure that the house is ready by the end of January. Thank you very much guys, i will definitely refer people to you.
WP8
Windmill Park 8522's update18 Feb 2019, 11:49
Reviewer Update
Good Day,
I would like to thank Egon Brink for making sure that the house is ready by the end of January. Thank you very much guys, i will definitely refer people to you.
WP8
Windmill Park 8522's updateReviewer Update
18 Feb 2019, 11:49Good Day,
I would like to thank Egon Brink for making sure that the house is ready by the end of January. Thank you very much guys, i will definitely refer people to you.
WP8
Windmill Park 8522's update18 Feb 2019, 11:49
Reviewer Update
Good Day,
I would like to thank Egon Brink for making sure that the house is ready by the end of January. Thank you very much guys, i will definitely refer people to you.
Cosmopolitan Projects's replyOfficial
18 Feb 2019, 12:12Good Afternoon Lorreta C
Thank you for your postive post.
I will convey to Egon and his team.
This encouraging message makes us want to stay improving!
I close our file on this query.
Please call us direct should you experience any other problems.
Kind regards
Isalina Barreto
***
Thank you for your postive post.
I will convey to Egon and his team.
This encouraging message makes us want to stay improving!
I close our file on this query.
Please call us direct should you experience any other problems.
Kind regards
Isalina Barreto
***
Cosmopolitan Projects's reply18 Feb 2019, 12:12
Official
Good Afternoon Lorreta C
Thank you for your postive post.
I will convey to Egon and his team.
This encouraging message makes us want to stay improving!
I close our file on this query.
Please call us direct should you experience any other problems.
Kind regards
Isalina Barreto
***
Thank you for your postive post.
I will convey to Egon and his team.
This encouraging message makes us want to stay improving!
I close our file on this query.
Please call us direct should you experience any other problems.
Kind regards
Isalina Barreto
***