1 reviews | Active since Jun 2016
Wayne ****ey is a superstar
I almost spent my December homeless due to misinformation from a consultant I was dealing with when I bought my house but thanks to his manager, Wayne ****ey. I was able to move in to my new house on the 13th of December. I can't express how much I'm grateful to him for his help. So, I thought I should express my gratitude publicly so that the company can see it and also any potential clients at Cosmopolitan Projects.
If you are experience any problems, Wayne ****ey is your guy. I called him after much disappointment and told him about my problem and he listened, sympathized with me and went out of his way to help me without making any unrealistic promises. He was transparent throughout the way, and he kept me on the loop every step of the way. I see why he is in a senior role as a Sales and Marketing Manager.
@Cosmopolitan Project, do everything you can not to lose this man. He represented your company when everyone had excuses and explanations instead of results. I was so angry but he took my wrath, calmed me down and went an extra mile to deliver exceptional customer service. If he is due for a promotion, promote this man. I even got my sister to purchase one of your properties and I'll bring many more because of Wayne ****ey and also Mduduzi.
I work abroad and this is going to be the first Christmas I get to spend with my life partner, son, family and friends at my new home. Thanks to Wayne ****ey and Mduduzi for also trying to help on his side. This is a good Christmas Gift for me, thanks.
Thank you so much for acknowledging our Team Leader, Wayne's rescuing the situation, which I can understand from your post was a most stressful situation of your house almost not being available to you for December occupation.
I do know the instance and Wayne's hard push with all parties on the back-end of your transaction to make your key hand over happen. I will pass your recognition of his service to you to our executive and to Wayne directly.
Also, we learn all the time, challenges anticipated, but we do not always make the mark. We do apologize for the strain you were under with needing your house sooner than later.
I am grateful for your post, so we can go in depth from our side on the "misses" that created your initial unhappiness.
I hope that you have settled in and enjoying your new home.
There will still be instances after key hand over that we work together being any problems you experience with your house, warranties etc.
Please contact myself / our team on the same number with any requirements you may have so we can ensure a smooth and happy relationship going forward.
Kind regards
Isalina Barreto
Client Service
Cosmopolitan Projects Johannesburg
***
Thank you so much for acknowledging our Team Leader, Wayne's rescuing the situation, which I can understand from your post was a most stressful situation of your house almost not being available to you for December occupation.
I do know the instance and Wayne's hard push with all parties on the back-end of your transaction to make your key hand over happen. I will pass your recognition of his service to you to our executive and to Wayne directly.
Also, we learn all the time, challenges anticipated, but we do not always make the mark. We do apologize for the strain you were under with needing your house sooner than later.
I am grateful for your post, so we can go in depth from our side on the "misses" that created your initial unhappiness.
I hope that you have settled in and enjoying your new home.
There will still be instances after key hand over that we work together being any problems you experience with your house, warranties etc.
Please contact myself / our team on the same number with any requirements you may have so we can ensure a smooth and happy relationship going forward.
Kind regards
Isalina Barreto
Client Service
Cosmopolitan Projects Johannesburg
***