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Mapaseka M

1 reviews | Active since Aug 2019

06 Aug 2019, 12:08

Water bill

Am not happy with the service I got from cosmopolitan project at Savanna city, I have numerous email needing clarity regarding the water bill. I have not received any feedback or the acknowledgement of the my emails. I got an email from lohan Myburg asking me to attached the current water meter reading and was 15July 2019. I later sent an email again to hello Cosmo. Nothing till this far. Am really disappointed and I honest dont think you guys care about your clients.

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Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply06 Aug 2019, 16:31
Official
Dear Mapaseka M

RE:  126.2281 SAV

Per our discussion today, unfortunately our Project Management was trying to assist with the water bill issue which is out of theri scope, hence you did not receive the urgency needed.

I wait on your accounts statments so that we can compare council reading withour own at handover and pay over correct that which is due by us.

As undertaken, we expect to finailze our investigation and if needs be payment request for any amounts due by us in the course of the day tomorrow.

Kind regards
Isalina 

Best regards,

Cosmopolitan Projects
Cosmopolitan Projects's reply02 Sept 2020, 17:06
Official
Dear Mapaseka M

RE: 126.2281 SAV

Subsequent to many rounds later and your meeting with council to furnish proof consumption of water was prior to key hand over.

To date we have not heard further and expect council did manage to resolve with you.

We confirm we close our file in this regard.

Please call us on *** should there be a need to do so.

KInd regards 
Isalina Barreto 

Best regards,