KM
Kgomotso M

1 reviews | Active since Feb 2022

22 Feb 2022, 21:27

Very bad service

Pathetic service ever from Cosmo projects sky city, I complained about water coming through my walls from outside to inside my house and even till today no one seems to care about the matter , everytime it rains i need to leave what i am doing and keep wiping the water from the floors till it stops raining..Cosmo does not want to take accountability even after several escalations on the issue....very disappointed and frustrated as i have complained a month ago and its pointless to escalate as it does not work at all.

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Replies (1)
Cosmopolitan Projects
Cosmopolitan Projects's reply23 Feb 2022, 09:41
Official
Good Morning Kgomotso M

Our ref WS3710

Thank you for taking my call. 

As per our discussion this morning,  the repairs as requested by yourself, were not affected as our senior Project Management findings are that paving done by your private paver has affected the waterproofing of your foundation.

However since you are not satisfied with our finding, I have requested a second inspection to be arranged with you.

Kind regards
Isalina Barreto