UN
Unhappy N

1 reviews | Active since Nov 2016

22 Feb 2019, 17:16

Unhappy

I bought a house with cosmopolitan fee years back in Pretoria Westview Security Estate1 and I regret ever signing a deal with this company, they don't care about their customers.i live in a home with 90% cracks and 10% house, I have sent several emails to their offices but they refused to fix the cracks.To think I'll be in the house for 20 years paying for the cracked house frustrates me.I feel sorry for people who will be buying at Westview Security Estate2 as all they want is sales and careless about customer satisfaction.My advise to home buyers is to not buy from Cosmopolitan as they care less about customers, there is about 500 houses and half of them are cracked ????

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Replies (5)
Cosmopolitan Projects
Cosmopolitan Projects's reply25 Feb 2019, 08:10
Official
Dear  Client

We have received your post. Unfortunately this is the Cosmopolitan Johaneesburg division. We do not have access to the Tshwane transactions.

We would like to look into your complaint. Please respond with a private post/email, your stand details so that we can look into the matter.

Kind regards
Isalina Barreto
***

Best regards,

Cosmopolitan Projects
Cosmopolitan Projects's reply25 Feb 2019, 15:47
Official
Dear Client 

As yet we have not heard from you.

Kindly email me on  ***

Kind regards
Isalina Barreto 

Best regards,

UN
Unhappy N's update25 Feb 2019, 20:43
Reviewer Update
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Cosmopolitan Projects
Cosmopolitan Projects's reply26 Feb 2019, 15:46
Official
Thank you, I have received your contact details, unfortunately I am not in office now. I will call you first thing tomorrow to get your stand information so we can take up your complaint with our Tshwane Office. 

Best regards,

Cosmopolitan Projects
Cosmopolitan Projects's reply28 Feb 2019, 12:27
Official
Dear Unathi

I am getting no answer from your number.
I have sent you an email.
Kindly check.

Thank you
Isalina 

Best regards,