********* business practices and ******* electricity connections by Cosmopolitan housed pretoria for Glen way estate

I NEED HELP TO RESOLVE THIS MATTER Cosmo must fix the trench and cover all costs occurred due to their team and Eskoms digging. pictures available on request

My number is ********** and ********** thanks I am very distressed with the service received by Cosmopolitan project Pretoria branch in Sunnyside and would this matter to be resolved amicably my name is Mpho Motau and I bought a house with Cosmo project in Sept or Oct 2018 and the property was financed by Absa Bank.

I recently bought a car and one of the safety requirements for a brand new car is for the yard to be closed and the car be parked in a locked garage. I then planned to have a wall done to the house right around the yard on stand 406 Glen way Estate as the property was now registered under my name in January

I am busy building and cannot continue as the a hole was dug in the yard and my car sinks in on the drive way Nothing has been said about who did what where and no 1 from the company has called or informed about the people that will be coming, their names and where they are from. Now they have made whatever they have and caused damages and left it like until God knows what..the wall is supposed to be completed by today and to date no feedback is being given to me.

I am so stressed and unhappy about the service received from Cosmo.. Hellor Peter please help with the Repayment of all damages made to the yard,fixing of the trench made on the gate as it is malicious damage to property

Tumelo is reachable on ********** 599 Email addresses of all the people dealt with at Cosmo Tumelo Mojela **********

It has been brought to my attention that there is a sevy tude pipe in house no 406 going through to house no 405 Nimmersat street I was not made of this and non disclosure of this tube and other pipes in the yard could affect further expansion of the house and its value a The pipe has to be removed from the yard as per city of Tshwane employees with the Referecence544/24 from a call made by the house owner in no 405 Glenway who were on duty on the 26/03/2018 from 19:00 .. An emergency removal has been placed with Eskom Ref ********** 36 for removal of this pipe that I logged today and TAT is 6 hours for that I am expecting feedback from the developer by end of business 27/03/2018 if no written communication is received I will be taking this with the NHBRC and reporting the ******* Connection to Eskom A complaint has been made telephonically to Tumelo and feedback is awaited. There is only 1 person who deals with complains she has how ever since 8:30 calling her project manager for further feedback without a name A certificate of compliance is available to confirm the Electricity complies with Regulation 7 (1) of the Electrical installation regulations 2009 completed by Mpyane R Monama ********** cell ********** 531 contractor reg gn01766

See below emails between mpho and Tumelo the consultant at Cosmopolitan houses

Good day This is the 3rd call I will be making today and an Email is being sent Please note a very deep trench was left on my gate and my car is falling in A trench of 2 meters was opened from the cement that was already

The deadline provided below has not been met and adhered to..

Please advice as to the outcome of the damages done and when the holes will be closed

My safety is being compromised and should anything happen to my Car from now going Forward Cosmopolitan will have to deal with the insurance and all related covers

I am very disappointed by all this **** as the project manager and Tumelo did not even bother to call me or consult with me about what will be happening at the house and who will doing what now they have all gone missing

Please provide names of the people that where busy with the digging and please note it is not my problem that Cosmo is closed I want that hole closed today

Considering the nature of this risk however, we will assist:

PM has managed to call in favours from contractors working in the area, who will assist with the following: 1.Switch off Electrical pole approx. 14:45 2.Install / Move cable into stand 405 (and repair damages) 3.Switch on Electrical supply approx. 16:30

Our senior project manager will send a project manager to oversee that this is executed accordingly and power restored today.

Regards Tumelo

From: Tumelo Mojela ********** Sent: Tuesday, March 27, 2018 14:56 To: Motau, Mpho: Absa ********** Roger Brown ********** Cc: Yvonne Mahlalela ********** Subject: RE: stand 406 and 405 glen way Electric cable complaint

Good day

Thank you for the below mail;

Please be informed that the land developers for Glenway is Space and not Cosmopolitan projects, cosmopolitan only came in with constructing houses on Glenway. Receive the below feedback from our Project management office.

It has been found that the municipal connection installed by the initial developers of the property (Not Cosmopolitan) may have installed the Municipal electrical connection in stand 406. See diagram attached.

The building contractors connected from the only available municipal connection to the house, which in this case crossed the boundary where it was damaged.

Considering the nature of this risk however, we will assist:

PM has managed to call in favours from contractors working in the area, who will assist with the following: 1.Switch off Electrical pole approx. 14:45 2.Install / Move cable into stand 405 (and repair damages) 3.Switch on Electrical supply approx. 16:30

Our senior project manager will send a project manager to oversee that this is executed accordingly and power restored today.

Regards Tumelo

From: Motau, Mpho: Absa ********** Sent: Tuesday, 27 March 2018 11:34 AM To: Tumelo Mojela ********** Roger Brown ********** ********** Cc: Masina, Piet: Absa ********** Kobela, Tshepo: Absa ********** Subject: stand 406 and 405 glen way Electric cable complaint

Good day

It has been brought to my attention that there is a sevy tude pipe in house no 406 going through to house no 405 Nimmersat street

I was not made of this and non disclosure of this tube and other pipes in the yard could affect further expansion of the house and its value a

The pipe has to be removed from the yard as per city of Tshwane employees with the Referecence544/24 from a call made by the house owner in no 405 Glenway who were on duty on the 26/03/2018 from 19:00 .. An emergency removal has been placed with Eskom Ref ********** 36 for removal of this pipe that I logged today and TAT is 6 hours for that

I am expecting feedback from the developer by end of business 27/03/2018 if no written communication is received I will be taking this with the NHBRC and reporting the ******* Connection to Eskom A complaint has been made telephonically to Tumelo and feedback is awaited. There is only 1 person who deals with complains she has how ever since 8:30 calling her project manager for further feedback without a name

A certificate of compliance is available to confirm the Electricity complies with Regulation 7 (1) of the Electrical installation regulations 2009 completed by Mpyane R Monama ********** cell ********** 531 contractor reg gn01766 Please advise as to who will incur all costs that incurred to the house and what the Value of the house will be as non disclosure happened and the noncompliance of the Electric Cable in the yard and removal of it,time wasted,enery ,frustration and money being paid for the Bank

Please advice in writing of what will happen and when and who will do what.. The property has to be evaluated again to ensure no further pipes are hidden on the ground and no short cuts where made I am reachable on ********** for this matter to be resolved amicably without further Expenses being incurred.