Train your staff

Last year during October I made a complaint about how I made a purchase during October 2017 and wasn't getting feedback on the progress of my house! 2018 and still nothing has changed. I had to drive from Pretoria to Alberton Skycity to check the progress for myself cause Shumani and Zwelly keep making empty promises saying they will call me and update me yet fail every time. Shumani promised to send me a picture of the progress of my house as he said it was done just minor touch ups but when I got there,there wasn't even a roof! I'm sick and tired of dealing with Shumani and his attitude. I'm sick and tired of always having to complain before something is done! Please deal with your staff! Teach them the basics of customer service. Teach them the basics of client and consultant relationship. These people take advantage of us! I refuse to laugh with your staff when all they give us is nonsense service. Shumani told me that it's not his job to go look at my house and give me feedback. Shumani has a stinking attitude! I stay in Pretoria, I will not be able to drive to Skycity all the time just to check how far my house is! PLEASE CHECK YOUR STAFF AND RETRAIN THEM IF YOU HAVE TO. I AM SICK AND TIRED OF YOUR POOR AFTER SALES SERVICE. EK IS GATVOL!!