1 reviews | Active since Mar 2017
SKYCITY is a lie, NO VALUE FOR YOUR MONEY!
Skycity was a promise of happiness, a start of new things, an accomplishment one can be proud of. It was painted in bright colours and sold with glitter and gold but than reality knocks in and you find that was all a LIE!
The agent you dealt with for months running up and down looking at an empty space with pipes sticking out and he assures it's going to be perfect. The plans you have to sign are given to you with explanations with the assurance that all is still as discussed, '...it's going to be okay don't worry just sign and send through we need that urgently or your house won't be built. The yard is big enough for improvements (I wanted to add a garage and an outside toilet if I have functions that can be used instead of the one in the house). The houses are all North facing so they will be evenly spaced according to their sizes. 'Don't worry, I have your back, it'll be fine, you won't regret buying with us'. Any question you have already has an answer the lie needs to be sold after all.
I'll tell whoever will listen or is reading this DO NOT TRUST COSMOPOLITAN, AGENTS OR REPRESENTATIVES IN ANY WAY! They lie and fill your head with a false vision that isn't actually what you get. You will be left in a rut with empty promises never to be fulfilled because the person who made them is nowhere to be found. You are left the gullible buyer, trust me I know. My house is positioned in a way that only one car can park there just in front of the 'small' gate near my kitchen window! Mine is a corner house with absolutely no space. It's positioned in a way that the space on the lounge side cannot be used. At present only one car can park in that whole yard, I'm told I cannot build an outside toilet nor a garage because there isn't space for it. The retention guys painting is streaky and terrible, the Emergency form to be mailed for emergency issues never gets a response. The DB board is not placed as per the signed plan I was given. The kitchen tap falls off, the cistern tap is supposed to be chrome but it's plastic painted to look like chrome but wears off after a little while. The toilet seat is very 'fragile' the *****s come loose it's not secure. The wall at the back of my house doesn't go up to the boundary wall so that space is closed with rubble and brick blocks. The outside wall is painted the wrong colour ( I made peace with that but with everything else it's adding to the things that annoy me so much).
YOU DO NOT GET VALUE for your MONEY with COSMOPOLITAN. Why is it as a new homeowner I'm constantly begging for Cosmo to help with things I shouldn't be worried about at all right now. I doubt I'll ever get assistance! I heard the agents who worked there before have all been fired which would explain why Edward never responded to my calls nor messages.
There are a lot of people like me who will be taken for a ride. Left with a house that doesn't have parking space for two adults, with things falling apart in it, with a yard you cannot do much to. I'm angry that I have a house that I'm paying for but I can't live in fulltime, imagine having to visit your own house on weekends. Trust me I've commuted to and from work to there and the experience has been terrible, something I won't be able to do daily. Not only must I save up for the stuff I want but now I need to save up to fix what's broken in my BRAND NEW HOUSE and make it as comfortable as possible for when the kids and I do decided to go there!
Never in a million years would I recommend Cosmopolitan Projects to people. They out to make a profit, the agents sell houses get their commission and that's that. I see people going up and down with the new Agents. I feel sorry for some of them if only they knew what I know now, convinced it's all worth it. I'll wait to hear them complain at the community meetings.
Good day Miss Kies
Thank you for bringing this matter to our attention
We have identified your stand number and we are busy working on your query.
Elvina will be in contact with you to make further arrangements
Please contact us should you need assistance.
Thank you
Tshephang Singo
Client service
***
Good day Miss Kies
Thank you for bringing this matter to our attention
We have identified your stand number and we are busy working on your query.
Elvina will be in contact with you to make further arrangements
Please contact us should you need assistance.
Thank you
Tshephang Singo
Client service
***
Dear Client
As discussed, our Elvina, has made contact with you. A plumber is coming out this weekend to attend the leaks you are experiencing.
Our internal quality controller, Ernest, is unfortunately booked at another site but will attend Sky City next weekend. It is on the programme that his office contact you to make an appointment to address all your concerns.
I will check in with you late on Monday that indeed his office has booked for him to meet with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Dear Client
As discussed, our Elvina, has made contact with you. A plumber is coming out this weekend to attend the leaks you are experiencing.
Our internal quality controller, Ernest, is unfortunately booked at another site but will attend Sky City next weekend. It is on the programme that his office contact you to make an appointment to address all your concerns.
I will check in with you late on Monday that indeed his office has booked for him to meet with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Dear Ms Kies
Per our discussion, I will have our quality controller do a full inspection.
Regards undertakings given to you by our Sales, I suggest we do a meeting after the inspection so that we can find a win situation regards the parking and lawn.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Dear Ms Kies
Per our discussion, I will have our quality controller do a full inspection.
Regards undertakings given to you by our Sales, I suggest we do a meeting after the inspection so that we can find a win situation regards the parking and lawn.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Dear Ms Kies
As confirmed, finally our inspector has managed to meet with you and the works needed to be done was inspected 5 July.
I have asked for the report to be finalized urgently so that we can send out our contractors to do the remedial work that may be identified.
I will speak to you again in a day or two.
Please accept our apologies with the slow pace. We are going back on all our houses to ensure clients are happy with historic works. Bear with us a little longer.
Kind regards
Isalina
Dear Ms Kies
As confirmed, finally our inspector has managed to meet with you and the works needed to be done was inspected 5 July.
I have asked for the report to be finalized urgently so that we can send out our contractors to do the remedial work that may be identified.
I will speak to you again in a day or two.
Please accept our apologies with the slow pace. We are going back on all our houses to ensure clients are happy with historic works. Bear with us a little longer.
Kind regards
Isalina
Our ref: 481 W
We have attended the complaints per the works we were able to complete.
As to the position and space we have discussed in length the plan accepted, signed for and buit.
We close our file.
Please contact us should there be any further issues with the product.
Kind regards
Isalina Barreto
Our ref: 481 W
We have attended the complaints per the works we were able to complete.
As to the position and space we have discussed in length the plan accepted, signed for and buit.
We close our file.
Please contact us should there be any further issues with the product.
Kind regards
Isalina Barreto
