1 reviews | Active since Jul 2016

04 Jan 2017, 08:44

Roof Licking

<p>Good day. I Emailed a claim form to Mpho Rachela on the 6 December 2016 with a claim form that my roof is licking " according to cosmopolitan" i have 12 months warranty. Since then i have been phoning Mpho and emailing Mpho with no action.</p> <p> </p>

0
Replies (3)
's update04 Jan 2017, 08:50
Reviewer Update

Leaking Roof...................LEAKING ROOF

Cosmopolitan Projects
Cosmopolitan Projects's reply08 May 2017, 15:37
Official

Dear Client

Thank you for bringing your complaint to our attention. We would like to investigate your matter further.

We will contact you within three days.

Alternatively, should you want to contact us, see my details below.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

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isalina@cosmo,joburg

Cosmopolitan Projects
Cosmopolitan Projects's reply18 Sept 2017, 16:51
Official

Dear Client

Cosmopolitan is striving to improve our client’s experience and our service. Your input will assist us to be better.

We want to ensure that all our historic complaints were resolved. We would like to confirm with you whether your complaint was indeed resolved?

Kindly advise.

Much appreciated.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

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