1 reviews | Active since Sept 2018
Poor service in all forms
Whatever you do , don't buy a house from Cosmopolitan Projects . The is no value for money and the agents are just ***** who are good at selling dreams to first time buyers . Rather buy something you can see at hand . I REPEAT BE CLEAREFUL OF Cosmopolitan Projects AT LEOPARDS REST ESTATE TO BE SPECIFIC .
Dear Client
Our log details for easy reference: 4785 A
Transaction Status: House 100%
Summary: There is a contradiction in paint colour of your house. We are in process with yourself to find a suitable solution.
Problem Identified: Per your advise you confirm that we have not painted the house per the colour your wife requested. We have several checks on bond approval to ensure we build the correct house. Paint colour is one of our verifications, done in writing and confirmed after telephonic by our staff. Somewhere the is a miscommunication or misunderstanding,
Corrective Action: As you are aware this problem has been handed over to our senior management to make a decision on corrective action. I will call you in the course of the day once I have the final outcome.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Tel: ***
Best regards,
Dear Client
Our log details for easy reference: 4785 A
Transaction Status: House 100%
Summary: There is a contradiction in paint colour of your house. We are in process with yourself to find a suitable solution.
Problem Identified: Per your advise you confirm that we have not painted the house per the colour your wife requested. We have several checks on bond approval to ensure we build the correct house. Paint colour is one of our verifications, done in writing and confirmed after telephonic by our staff. Somewhere the is a miscommunication or misunderstanding,
Corrective Action: As you are aware this problem has been handed over to our senior management to make a decision on corrective action. I will call you in the course of the day once I have the final outcome.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Tel: ***
Best regards,
Dear Client
Our log details for easy reference: 4785 A
Transaction Status: House 100%
Summary: There is a contradiction in paint colour of your house. We are in process with yourself to find a suitable solution.
Problem Identified: Per your advise you confirm that we have not painted the house per the colour your wife requested. We have several checks on bond approval to ensure we build the correct house. Paint colour is one of our verifications, done in writing and confirmed after telephonic by our staff. Somewhere the is a miscommunication or misunderstanding,
Corrective Action: As you are aware this problem has been handed over to our senior management to make a decision on corrective action. I will call you in the course of the day once I have the final outcome.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Tel: ***
Best regards,
Dear Client
Our log details for easy reference: 4785 A
Transaction Status: House 100%
Summary: There is a contradiction in paint colour of your house. We are in process with yourself to find a suitable solution.
Problem Identified: Per your advise you confirm that we have not painted the house per the colour your wife requested. We have several checks on bond approval to ensure we build the correct house. Paint colour is one of our verifications, done in writing and confirmed after telephonic by our staff. Somewhere the is a miscommunication or misunderstanding,
Corrective Action: As you are aware this problem has been handed over to our senior management to make a decision on corrective action. I will call you in the course of the day once I have the final outcome.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Tel: ***
Best regards,
Our ref: 4785 Alb
Status: Occupied 30 October 2018
We managed to resolve the problem of confused paint colours to your satisfaction last October.
You have moved in 30 October 2018.
Subsequent we have had no furhter complaint and expect you are now settled in your new home.
Should there be a problem, please contact our client service team on ***.
Kind regards
Isalina Barreto
Best regards,
Our ref: 4785 Alb
Status: Occupied 30 October 2018
We managed to resolve the problem of confused paint colours to your satisfaction last October.
You have moved in 30 October 2018.
Subsequent we have had no furhter complaint and expect you are now settled in your new home.
Should there be a problem, please contact our client service team on ***.
Kind regards
Isalina Barreto
Best regards,