NT
Ngako T
1 reviews | Active since Sept 2023
30 Sept 2023, 13:01
Poor service
A very poor service, I bought a property from agent and moved in las year march 2022, however the house was registered September 2021 which I need to cover for municipality rates, however I moved in 6 months later which cosmo needed to cover the 3 months, but to this day I have been sending emails since September last year with no help, I am told about network, loadshedding and all sorts of nonsense, and to top it all I still don't have my electric card.
Helpful (0)
Replies (3)0
Replies (3)
Cosmopolitan Projects's replyOfficial
02 Oct 2023, 08:11Good Afternoon Ngako T
Per our earlier discussions and emails, we are not able to access council accounts direct.
Due to Popi Act considerations council will not engage with us as we are not the registered owner.
From many accounts over the last 12 months at your particular property extension, council has captured our credtis and reduced on the end user account.
We remain steadfast in concluding the last few accounts with Mogale City.
Kind regards
Isalina Barreto
Per our earlier discussions and emails, we are not able to access council accounts direct.
Due to Popi Act considerations council will not engage with us as we are not the registered owner.
From many accounts over the last 12 months at your particular property extension, council has captured our credtis and reduced on the end user account.
We remain steadfast in concluding the last few accounts with Mogale City.
Kind regards
Isalina Barreto
Cosmopolitan Projects's reply02 Oct 2023, 08:11
Official
Good Afternoon Ngako T
Per our earlier discussions and emails, we are not able to access council accounts direct.
Due to Popi Act considerations council will not engage with us as we are not the registered owner.
From many accounts over the last 12 months at your particular property extension, council has captured our credtis and reduced on the end user account.
We remain steadfast in concluding the last few accounts with Mogale City.
Kind regards
Isalina Barreto
Per our earlier discussions and emails, we are not able to access council accounts direct.
Due to Popi Act considerations council will not engage with us as we are not the registered owner.
From many accounts over the last 12 months at your particular property extension, council has captured our credtis and reduced on the end user account.
We remain steadfast in concluding the last few accounts with Mogale City.
Kind regards
Isalina Barreto
NT
Ngako T's updateReviewer Update
18 Oct 2023, 20:21Hello, you guys asked me to provide municipality tax and rates statement which I did as per your email regarding popi act, from then I have been taken from pillar to post to resolve the issue...all I need from you guys is to pay the 3 months cosmo is liable for.
NT
Ngako T's update18 Oct 2023, 20:21
Reviewer Update
Hello, you guys asked me to provide municipality tax and rates statement which I did as per your email regarding popi act, from then I have been taken from pillar to post to resolve the issue...all I need from you guys is to pay the 3 months cosmo is liable for.
Cosmopolitan Projects's replyOfficial
22 Nov 2023, 11:20Good Morning Ngato T
Per our discussions we wait on the last 3 stand valuations to be released of which yours is one so that we can contribute on the correct tariff. We do check at council bi-weekly for these.
Kind regards
Isalina Barreto
Per our discussions we wait on the last 3 stand valuations to be released of which yours is one so that we can contribute on the correct tariff. We do check at council bi-weekly for these.
Kind regards
Isalina Barreto
Cosmopolitan Projects's reply22 Nov 2023, 11:20
Official
Good Morning Ngato T
Per our discussions we wait on the last 3 stand valuations to be released of which yours is one so that we can contribute on the correct tariff. We do check at council bi-weekly for these.
Kind regards
Isalina Barreto
Per our discussions we wait on the last 3 stand valuations to be released of which yours is one so that we can contribute on the correct tariff. We do check at council bi-weekly for these.
Kind regards
Isalina Barreto