NM
Nati M
1 reviews | Active since Oct 2018
24 Dec 2018, 09:34
Please DONT invest with Cosmopolitan Projects
I’ve never seen such poor service in my entire life. I bought a house at Leopards rest since I moved in on the 1st Dec there’s been one problem after the other and no one seems to care. You’ll be asked to fill in the emergency form but nothing EVER GETS done. Kabous Meyer Sales agent once he sells you the house that customer care service disappears. I’ve emailed Mathys Basson 5 times already regarding the repairs that need to be done ZERO CARE as well. The house floods when it rains, my drain is blocked, oversized bedroom door. Isalina Barreto Please don’t respond I need action you’ve promised to call me with my previous complaint and I’ve never heard from you.
Helpful (0)
Replies (3)0
Replies (3)
Cosmopolitan Projects's replyOfficial
08 Jan 2019, 11:47Dear Client
Our ref: 4577 Alb
Good morning, I see that the repairs have been in process since end November with our contractors.
I need to refresh at what progress stage our contractors had your problem. I will revert to you in the course of the day.
Kind regards
Isalina Barreto
Manager: Client Service & Brand Management
***
Our ref: 4577 Alb
Good morning, I see that the repairs have been in process since end November with our contractors.
I need to refresh at what progress stage our contractors had your problem. I will revert to you in the course of the day.
Kind regards
Isalina Barreto
Manager: Client Service & Brand Management
***
Cosmopolitan Projects's reply08 Jan 2019, 11:47
Official
Dear Client
Our ref: 4577 Alb
Good morning, I see that the repairs have been in process since end November with our contractors.
I need to refresh at what progress stage our contractors had your problem. I will revert to you in the course of the day.
Kind regards
Isalina Barreto
Manager: Client Service & Brand Management
***
Our ref: 4577 Alb
Good morning, I see that the repairs have been in process since end November with our contractors.
I need to refresh at what progress stage our contractors had your problem. I will revert to you in the course of the day.
Kind regards
Isalina Barreto
Manager: Client Service & Brand Management
***
Cosmopolitan Projects's replyOfficial
14 Jan 2019, 10:11Dear Client
Our ref 4577 Alb
Kindly check your e-mail. Unfortunately, I was not able to make telephonic contact with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Our ref 4577 Alb
Kindly check your e-mail. Unfortunately, I was not able to make telephonic contact with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Cosmopolitan Projects's reply14 Jan 2019, 10:11
Official
Dear Client
Our ref 4577 Alb
Kindly check your e-mail. Unfortunately, I was not able to make telephonic contact with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Our ref 4577 Alb
Kindly check your e-mail. Unfortunately, I was not able to make telephonic contact with you.
Kind regards
Isalina Barreto
Manager: Client Liaison & Brand Management
Cosmopolitan Projects's replyOfficial
28 Feb 2019, 09:52Dear Client
Our ref 4577 Alb
I have had no response to my mail on 14 Jan, requesting your confirmation that you are happy with the repairs work we done.
I assume all is in order and close our file.
Should there be any further need please call our client service team on ***.
Our ref 4577 Alb
I have had no response to my mail on 14 Jan, requesting your confirmation that you are happy with the repairs work we done.
I assume all is in order and close our file.
Should there be any further need please call our client service team on ***.
Cosmopolitan Projects's reply28 Feb 2019, 09:52
Official
Dear Client
Our ref 4577 Alb
I have had no response to my mail on 14 Jan, requesting your confirmation that you are happy with the repairs work we done.
I assume all is in order and close our file.
Should there be any further need please call our client service team on ***.
Our ref 4577 Alb
I have had no response to my mail on 14 Jan, requesting your confirmation that you are happy with the repairs work we done.
I assume all is in order and close our file.
Should there be any further need please call our client service team on ***.