WN
Winnie N

1 reviews | Active since Jun 2018

02 Oct 2019, 13:19

No feedback, No Communication!

Hi

We bought a house at Lotus and have been following up for progress of the building ever since August with no feedback being provided to us.

It’s all nice and well when they sell us these houses but once your financing has been approved, nobody wants to assume the role and keep the consumer in a loop.

The lack of communication from the company is appalling to say the least.

We have been sending e-mails since August with no response with reference to the progress of the house. We are calling the number that was provided to us but no one seems to care to help us, we are being sent from pillar to post.

You have no respect for your consumers and the ease of doing business with you is non existent.

0
Replies (1)
Cosmopolitan Projects
Cosmopolitan Projects's reply02 Oct 2019, 15:27
Official


Good Afternoon Winnie N

The Lotus project falls under our Tshwane division.  Unfortunately we are at the Johannesburg division.
I do not have access to their transactions.

I will pass on your post to the relevant senior in the Tshwane office so that you may be assisted.

I will contact you torrow to confirm if you have indeed been contracted by our Tshwane division.

Kind regards
Isalina Barreto