DM
Dave M

1 reviews | Active since Aug 2020

17 Aug 2020, 07:25

Misleading REFERRAL incentives

You need to stop misleading people claiming that "ALL REFERRALS QUALIFY YOU FOR R2500-R3500 incentive" and not disclosing that it only happens when "Major SA Banks" approves the registration it's pathetic!

0
Replies (4)
Cosmopolitan Projects
Cosmopolitan Projects's reply17 Aug 2020, 16:16
Official
Dear Dave  M

I will need to investigate to understand your complaint. Also,  if ithe incentive is via the Cosmo Jhb divisions.
I don't think it was misleading, but a refferal can only be paid if there was an actual registered transaction of such a referral as that is the business which pays us. Possibly the person who advised you of this incentive may not have been clear, but there must be a transaction generating income for us to pay out an expense.

Kind regards
Isalina Barreto 
DM
Dave M's update17 Aug 2020, 17:20
Reviewer Update
Hi Isalina all I can tell you is that the Referral was a sale and the client was financed by CHARTWELL BANK so the transaction was successful and I had not being paid for that sale! And it happened in the PTA division.
Cosmopolitan Projects
Cosmopolitan Projects's reply18 Aug 2020, 09:13
Official
Good Morning Dave M 

I will have the Pretoria head of client service contact you this morning , please expect her call.

Kind regards
Isalina Barreto 
Cosmopolitan Projects
Cosmopolitan Projects's reply18 Aug 2020, 11:24
Official
Good Morning Dave M
Thank you for taking my call. I will assist and advise you further as discussed with you telephonically. 

Kind regards
Mechelle miles