1 reviews | Active since May 2011
Living in filth thanks to Cosmo
I bought a house in Capital view and I moved in on the 18th of March. I've reported a couple of things of which they came and fixed. Until I reported a blocked drainage, thats where the problem started. I have been been sitting with a blocked drainage for two weeks now, I can't flush my toilets because the water fills up the bowl. I can't use the shower, bathtub, kitchen sink to avoid adding any more water in the drainage system. I have gone back to using a plastic tub for bathing and washing dishes and throwing water outside. The waste is running all over the yard and Cosmo does not seem interested in assisting me.
When I first reported the drainage problem, they sent people who informed that it's not their problem it's the municipality problem.They said the main sewage like is blocked. I reported the issue to the municipality and they came the same day only to tell me that it cosmo's problem. I have been begging cosmo to come and assist and they just say they will send someone to no avail. My house smells like sewage and there is nothing I can do about it. I am currently staying in filth and It does not look like I will get help anytime soon.
CV8435
I acknowledge receipt of your complaint.
I have spoken to the plumber who went to your house to assist and I am really sorry that you are being so inconvenienced.
I am busy with your case to get you assisted ASAP and will be contacting you shortly
Kind regards
Mechelle Miles
CV8435
I acknowledge receipt of your complaint.
I have spoken to the plumber who went to your house to assist and I am really sorry that you are being so inconvenienced.
I am busy with your case to get you assisted ASAP and will be contacting you shortly
Kind regards
Mechelle Miles
Thank you so much for taking my call.
As discussed with you, we have someone on their way to you right now to solve this issue for you.
Once again, we apologise for the inconvenience you have suffered.
Kind regards
Mechelle Miles
Thank you so much for taking my call.
As discussed with you, we have someone on their way to you right now to solve this issue for you.
Once again, we apologise for the inconvenience you have suffered.
Kind regards
Mechelle Miles
CV8435
Thank you Fhulufhelo and you are most welcome.
Kind regards
Mechelle Miles
CV8435
Thank you Fhulufhelo and you are most welcome.
Kind regards
Mechelle Miles
