nL
nina L
1 reviews | Active since Jun 2016
03 Mar 2021, 22:07
House at Sky City
Im not the kind of person who likes to complain but this time i thought maybe if i come here someone will listen. Firstly i dont know who to speak to get clarity on the progress of the house we app**** for. Last year June we app**** for a house and still today we are waiting and the house has been on 98% since the beginning of February 2021. All we want to know is how long should we wait for the house to be on 100% give us an update and tell us exactly how long we have to wait. We are told that its Eskom and this and that. Can someone just give us the right answer as some of our neighbour's have moved in. What is happening with the house at Sky City please an update
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Cosmopolitan Projects's replyOfficial
04 Mar 2021, 09:56Good Morning Nina L
Our *** Water
I have tracked your property on our system.
It seems that there has been constant communication, but the delay has been well over our usual turnaround, understandably creating frustration and inconvenience to your planning.
The electrical meter installed in December is faulty and needs to be replaced by council. We have a huge challenge in that there is a shortage of meters from the manufacturer as well as delayed installation turnaround by council due to skeleton staff operating under the Covid controls.
Please give me opportunity to investigate where the replacement meter delivery and installation is in the pipeline.
I will call you direct this morning.
Kind regards
Isalina Barreto
Our *** Water
I have tracked your property on our system.
It seems that there has been constant communication, but the delay has been well over our usual turnaround, understandably creating frustration and inconvenience to your planning.
The electrical meter installed in December is faulty and needs to be replaced by council. We have a huge challenge in that there is a shortage of meters from the manufacturer as well as delayed installation turnaround by council due to skeleton staff operating under the Covid controls.
Please give me opportunity to investigate where the replacement meter delivery and installation is in the pipeline.
I will call you direct this morning.
Kind regards
Isalina Barreto
Cosmopolitan Projects's reply04 Mar 2021, 09:56
Official
Good Morning Nina L
Our *** Water
I have tracked your property on our system.
It seems that there has been constant communication, but the delay has been well over our usual turnaround, understandably creating frustration and inconvenience to your planning.
The electrical meter installed in December is faulty and needs to be replaced by council. We have a huge challenge in that there is a shortage of meters from the manufacturer as well as delayed installation turnaround by council due to skeleton staff operating under the Covid controls.
Please give me opportunity to investigate where the replacement meter delivery and installation is in the pipeline.
I will call you direct this morning.
Kind regards
Isalina Barreto
Our *** Water
I have tracked your property on our system.
It seems that there has been constant communication, but the delay has been well over our usual turnaround, understandably creating frustration and inconvenience to your planning.
The electrical meter installed in December is faulty and needs to be replaced by council. We have a huge challenge in that there is a shortage of meters from the manufacturer as well as delayed installation turnaround by council due to skeleton staff operating under the Covid controls.
Please give me opportunity to investigate where the replacement meter delivery and installation is in the pipeline.
I will call you direct this morning.
Kind regards
Isalina Barreto