1 reviews | Active since Apr 2021
Horrible service
Horrible service, I bought a house in Milano Security Estate 💔what they show u is not really what they provide, don't communicate possibly changes. Show house has rods and gave us curtain rails, show house has stoep(outside steps) both side, mine only has the front nd now we drag grass from outside the house to inside the house. They promise out side the yard grass maitanance but they only cut the grass but not water the grass. The grass are always brown not even the rain is helping. Tree outside Ur yard but not everyhouse has the tree. The view is not giving estate. Kids come dirty couse the grass @the park is dead. So these no maintenance. Client service lady rude as hell, I remember calling around april enquiring about the stoep and her respond was "since u moved in Ur only realizing it now that Ur house doesn't have a stoep and rods". Took maters to their containers since was told someone will come and have a look at it.,till today nothing. I spoke to the agent that help me and was directed to Pamela but stil no resolution. I think u only matter before key hand over after that Ur not there's to worry about. My build in is also patched not proparly done. I regret buying here. Don't really enjoy my stay here😩.
Thank you for taking my call.
As we talked about several issues are for the Home Owner's Association that manages the estate. I will take it up with our overhead quality control for our security estates, but in the meantime may you also raise the "outside" areas complaints with the HOA.
I have opened a Quality Control Inspection request specifically for the queries regarding the back step and crack repairs.
I'll talk to you later today about how to move forward.
Kind regards
Isalina Barreto
***
Thank you for taking my call.
As we talked about several issues are for the Home Owner's Association that manages the estate. I will take it up with our overhead quality control for our security estates, but in the meantime may you also raise the "outside" areas complaints with the HOA.
I have opened a Quality Control Inspection request specifically for the queries regarding the back step and crack repairs.
I'll talk to you later today about how to move forward.
Kind regards
Isalina Barreto
***
