LL
Lesego L

1 reviews | Active since Jan 2020

18 Jul 2020, 11:54

Horrible service

Your service is horrible, been waiting for almost a month for a stove to be installed. I was told the technician would will come, this is a second appointment. No one pitched up

0
Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply18 Jul 2020, 18:44
Official
Good Evening Lesego L


I see your post now. I did try to call to hear if our team pitched up later. Per our systems, definately installation was booked on an allocated job card this morning.

I have left a messege for you and will try you again tomorrow.

Kind regards
Isalina Barreto 
Cosmopolitan Projects
Cosmopolitan Projects's reply20 Jul 2020, 10:45
Official
Dear Lesego L

Our ref 2350

Per our discussion this morning. 
I do apologize for the non-performance on the installation team. We regard this is a serious light and are in process of taking up the issue with them.

In the meantime as arranged, installation will be this Friday coming as your planning is to move in over the weekend.

I and CDP, will be in touch with you to conclude.

Kind regards
Isalina Barreto