IM
Isoldah M

1 reviews | Active since Apr 2021

10 Apr 2021, 11:53

Great customer service

When I bought my house in sky city, the agent who was helping me his name is Letshabo gave me the most excellent service from start to finish. As a first time buyer, I had alot of anxieties just from not knowing what to do and all the admin that came with buying a house and he really was there for me every step of the way. Guiding me and assisting, I never experienced any problems and he made sure I understood everything there was to understand.

He communicated effectively and listened my needs as a customer to make sure I get what makes me happy and not just push for sales. He still checked if I settled in after handing over the keys.

I must say that I genuinely am to date appreciative of his help and service.

0
Replies (1)
Cosmopolitan Projects
Cosmopolitan Projects's reply10 Apr 2021, 12:28
Official

Dear Client Isoldah M

Our ref 2558 Wat

Thank you very much for your positive feedback. 
I will relay your post to his Team Leader and our Marketing Director. 
 
I am sure Lethabo will be very appreciative that you have taken the time to acknowledge his service. 
 
We, as Cosmo, are encouraged and will ensure to spread the word to all our sales teams so that our  people can strive for the same client happiness. 
 
 Much appreciated
 Isalina Barreto