ZK
Zinhle K

1 reviews | Active since Apr 2018

15 May 2018, 10:31

GO TO GUY = KOBUS

I have been looking for a house, I am immensely happy with the service that Kobus has given me thus far. He has always been helpful, responds to emails, texts and calls. what i like about him is that he is professional, honest, makes time for clients, always keeps time and puts clients first.

first time when he took me to sky city, it was a veld and i was not sure if i wanted to proceed with my application, this month i got my keys and i am a happy home owner, i know that even after i move in I can still call Kobus for any assistance and he will be there for me.

As for Mc Donald- he is only worried about the first point of the sale, what happens after that he does not care, not a great asset to keep in such a big property company I must say. He does not stick to his word, what happens after you have signed with the bank, is none of his business - NOT FAIR !!!!

If it was not for Kobus,.. I would still be waiting on Mc Donald, my keys or for my life to go on.

thank you thank you sooo much Kobus, I dont have enough words to express my appreciation, your patience towards customers and the love you have for your job. Anyone needing a house, Kobus is the GO - TO - GUY :-)

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Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply16 May 2018, 10:37
Official

Dear Mz Khumalo

Thank you so much for your post. I have forwarded it to Kobus. He will appreciate it very much.We are fortunate to have him.

Thank you for alerting us to the fact that McDonald was not up to standard in his dealings with you. We will assist him to improve. We will increase his awareness to recognize the value of our clients.

Once again thank you

Kind regards

Isalina Barreto

Manager: Client Service & Brand Management

Cosmopolitan Projects
Cosmopolitan Projects's reply16 May 2018, 10:37
Official

Dear Mz Khumalo

Thank you so much for your post. I have forwarded it to Kobus. He will appreciate it very much.We are fortunate to have him.

Thank you for alerting us to the fact that McDonald was not up to standard in his dealings with you. We will assist him to improve. We will increase his awareness to recognize the value of our clients.

Once again thank you

Kind regards

Isalina Barreto

Manager: Client Service & Brand Management