rR
reneilwem R

1 reviews | Active since May 2017

17 Aug 2019, 11:21

Frustrated by the uncer*****y of the processes and move in

I got a 95% approval in April and was told that I will move in in 3 months time. I signed hapy letter in around 10 July and the attorneys told me the pension loan to cover 5%,wsd not included in the quote I signed.. So we had to request amendments and ended up getting 100% we signed by the lawyers on 2/08 and we were told we could move in 5-10 days after signing since all was done before... Still today we haven't moved. My husband has to go to limpopo to work there by September we didn't want him to move to limpopo before in. And honestly the answers I get from the office at leopard rest are not convincing that we will move before month end. I am not sure if the lawyers has everything to lodge still. The process has been soo frustrating that at some stage we wanted to cancel the whole thing because we couldn't plan our lives around move in date. I have to constantly beg my husband not to cancel because I forced him to bought at leopard rest.. If I knew the process was going to be this way I would have bought an existing house. House number is 5750

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Replies (4)
Cosmopolitan Projects
Cosmopolitan Projects's reply17 Aug 2019, 12:02
Official
Dear Reneilwe M

Your post has been received.

Kindly note we do not manage our business/client service on Hello Peter. 
We cannot see that you approached our client service division direct with your problem but choose to post first on Hello Peter.
This does not afford us the opporunity to help you.

All our client service details are on our website.
Kindly in future refer to our client service division.

Kind regards
Isalina Barreto
rR
reneilwem R's update17 Aug 2019, 16:03
Reviewer Update
Is there a number to call other than to deal with sales support people cause they are the one I deal with now and not convinced by the responds
Cosmopolitan Projects
Cosmopolitan Projects's reply19 Aug 2019, 08:21
Official
Good Morning Reneilwe M

Our clilent care number for Leopards Rest is ***.

I have in the meantime requested that their senior cient care manager, Nthabiseng, contact you.
I will follow up with her this morning.

Kind regards
Isalina Barreto
Cosmopolitan Projects
Cosmopolitan Projects's reply01 Oct 2019, 11:03
Official
Dear  Reneilwe M

Kindly note that we close from our side. 

This was not a Comopolitan purchase, but from another  company in our group, Central Developments. 

I have put them in touch directly with you and the matter has been resolved  to your satisfaction.

Kind regards
Isalina Barreto