Fix the damn electricity

We bought a house in Capital View Danville last year and we moved in this year 1st August 2021. The first week the electricity kept tripping and we initially thought it’s load shedding up until we asked one of our neighbours if they experiencing the same thing and he advised no he is not. That is when we called this number *** and they sent a guy by the name of Xolani if I’m not mistaken and he has been coming and he has failed to fix the matter. Today I called again and spoke to some lady whom advised she will call Thabiso and call me back and she has failed to do that as well. My question now to Cosmopolitan is that seeing now that the electricity is a problem who will be held liable should any of my devices get damaged due to the continuous tripping of the electricity? Or should the house burned down and there is children in the house who is to be blamed because clearly the ****py work that was done on that house in terms of electricity is not my fault. Some electricians hired by you signed it off. I’m tired of spending airtime and you keep sending *********** individuals over and over to the house when they simply can’t fix the problem.