QK
QUEEN K

1 reviews | Active since Aug 2014

04 Jul 2017, 15:59

EVERYTHING IS WRONG!!!

<p>Absolutely nothing is right with the house that is supposedly “new”, I have called in/emailed and lodged numerous faults that only approximately 30% has been resolved.</p> <p> </p> <p>I have asked for the ceiling that is about to fall off to be replaced in August/September last year but it still has not been fixed.</p> <p> </p> <p>The bathroom pipe together with the bathtub taps and basin taps still giving me the same problem of leaking (Also reported last year August/September).</p> <p> </p> <p>The bathtub needs to be replaced as your people came to apparently fix it and they took it out, when putting it back in. It was damaged with holes (This was also last year).</p> <p> </p> <p>House gutters are still not painted (they fell out last year and your people replaced them but never painted them).</p> <p> </p> <p>The holes on the lounge door was never fixed.</p> <p> </p> <p>My geyser is faulty and I reported it, a lady by the name PALESA was in contact with me and set a date (10 June 2017) to come and fix the geyser and she never peached. I tried phoning her back with no luck. So now am sitting with a broken bathtub, leaking taps and faulty geyser which only gives me Luke warm water!!!!</p> <p> </p> <p>I am not happy at all with this house. Wish I knew what I was getting myself into. I would have never bought from you.</p> <p> </p>

0
Replies (1)
Cosmopolitan Projects
Cosmopolitan Projects's reply14 Jul 2017, 14:36
Official

Dear Client

Thank you for bringing your complaint to our attention. We would like to investigate your matter further.

We will contact you shortly.

Alternatively, should you want to contact us, see my details below.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

***
isalina@cosmo,joburg

Best regards,