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Patrick M

1 reviews | Active since Jun 2009

07 Mar 2017, 17:06

DO NOT BUY HOUSES FROM COSMOPOLITAN PROJECTS

<p>The brand new house I bought from Cosmopolitan is appalling, after only 12 month in existence, the floor tiles are coming loose, the wall paint outside and inside is peeling from, plaster is purely sand and very little cement, water taps are leaking, paint is coming from handrails, door handles are loose. Cosmopolitan in Pretoria keeps saying they will report to Projects to get it fixed, I am still waiting. DO NOT BUY HOUSES FROM COSMOPOLITAN</p>

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Replies (3)
Cosmopolitan Projects
Cosmopolitan Projects's reply08 May 2017, 15:33
Official

Dear Client

Thank you for bringing your complaint to our attention. We would like to investigate your matter further.

We will contact you within three days.

Alternatively, should you want to contact us, see my details below.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

***
isalina@cosmo,joburg

Cosmopolitan Projects
Cosmopolitan Projects's reply18 Sept 2017, 16:58
Official

Dear Client

Cosmopolitan is striving to improve our client’s experience and our service. Your input will assist us to be better.

We want to ensure that all our historic complaints were resolved. We would like to confirm with you whether your complaint was indeed resolved?

Kindly advise.

Much appreciated.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

***

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Patrick M's update28 Dec 2018, 22:22
Reviewer Update
Tiles were replaced, they are getting loose again