MM
Moetapele M
1 reviews | Active since Aug 2024
20 Aug 2024, 14:59
Disastrous encounter with Eden Estate Staff
A frustrating engagement to deal with the employees of this company. Buying from them is a regrettable mistake that one has committed and would encourage anyone to do the same. A tenant left my apartment in an unpleasant state at Eden Estate upon inspection, they promised to send someone to assess the damages on the 1st of August, but 20 days later still no sign of them despite making follow-ups on a daily basis. They will ignore your email communication until you crack. They will treat you like a king when they want to buy, that I must give it to them. but once the purchase is done you are on your own. Buying from the group is not the best option.
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Replies (1)Cosmopolitan Projects's replyOfficial
20 Aug 2024, 15:48Good Afternoon Moetapele M
Thank you for taking my call this afternoon.
As discussed, kindly forward the correspondence that you have sent to our various staff.
I will escalate and call you mid morning tomorrow with an urgent resolution.
Kind regards
Isalina Barreto
Cosmopolitan Projects Johannesburg
Client Service
***
Thank you for taking my call this afternoon.
As discussed, kindly forward the correspondence that you have sent to our various staff.
I will escalate and call you mid morning tomorrow with an urgent resolution.
Kind regards
Isalina Barreto
Cosmopolitan Projects Johannesburg
Client Service
***
Cosmopolitan Projects's reply20 Aug 2024, 15:48
Official
Good Afternoon Moetapele M
Thank you for taking my call this afternoon.
As discussed, kindly forward the correspondence that you have sent to our various staff.
I will escalate and call you mid morning tomorrow with an urgent resolution.
Kind regards
Isalina Barreto
Cosmopolitan Projects Johannesburg
Client Service
***
Thank you for taking my call this afternoon.
As discussed, kindly forward the correspondence that you have sent to our various staff.
I will escalate and call you mid morning tomorrow with an urgent resolution.
Kind regards
Isalina Barreto
Cosmopolitan Projects Johannesburg
Client Service
***
