1 reviews | Active since Feb 2017

02 Feb 2017, 04:52

cracks not fully fixed, wrong eskom meter name

<p>My house cracks are getting worse it's like a house can fall anytime, cosmopolitan once came to fix the cracks but they did not repair everything,Its all disaster, Cosmo told me that I signed a retention letter that all cracks wr fixed while I did not signed anything, I'm still waiting for them to show me that signature as I am the house owner and did not sign anything.</p> <p> </p> <p>I sent numerous emails to mathys@Cosmo buy,did not received any feedback from them. It's now 3 months without a house number board, Eskom told me that the electricity prepaid meter is registered by someones name and not mine. </p> <p> </p> <p>What a bad service from cosmopolitan project, I'm advising people not to buy a house with cosmopolitan. </p> <p> </p> <p>All I want is the cracks to be fully fixed, my house number board and eskom meter to be registered under my name</p>

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Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply08 May 2017, 15:35
Official

Dear Client

Thank you for bringing your complaint to our attention. We would like to investigate your matter further.

We will contact you within three days.

Alternatively, should you want to contact us, see my details below.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

***
isalina@cosmo,joburg

Best regards,

Cosmopolitan Projects
Cosmopolitan Projects's reply18 Sept 2017, 16:55
Official

Dear Client

Cosmopolitan is striving to improve our client’s experience and our service. Your input will assist us to be better.

We want to ensure that all our historic complaints were resolved. We would like to confirm with you whether your complaint was indeed resolved?

Kindly advise.

Much appreciated.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

***

Best regards,