1 reviews | Active since May 2018
Cosmopolitan Projects : Sky City
I app**** for a house in Sky City last year . I got a confirmation on 2017/04/26 that the application for the bond has been approved. After waiting for so long with empty promises and being sent to different people. On 2018/04/09 I received an sms stating that my application for home loan was unsuccessful.
I started doing a follow up for a refund for a deposit that I paid.I sent emails to different people with no reply.I even called Dave Van Wyk whom I believe is the General Manager he was so rude and impolite. I sent several emails to ISALINA BARRETOManager: Client Relations & Brand Management she does not even acknowledge to emails and for my understanding for her role she needs to interact with clients but dololo .I sent an email to Suzan Malamule she referred me to a lady called Shirley who works in Finance she can't even acknowledge to emails.
The worst people ever .I will escalating this to legal aid I can not deal with people like this.
Dear Ms Kopolo
As discussed. I have escalated your unresolved query to our head of finance.
Our finance manager, Shirley will ensure you receive your refund within the next three days.
Kindly accept our apologies for the delay. The instruction was in the job queue with other matters received over the long weekend and has taken longer than expected.
Kind regards
Isalina
Dear Ms Kopolo
As discussed. I have escalated your unresolved query to our head of finance.
Our finance manager, Shirley will ensure you receive your refund within the next three days.
Kindly accept our apologies for the delay. The instruction was in the job queue with other matters received over the long weekend and has taken longer than expected.
Kind regards
Isalina
Dear Ms Kopolo
I have checked from our side that we have refunded your deposit on 9 May.
Kindly confirm receipt of funds and that you are now happy the matter is resolved.
Again our apologies for the delay.
Kind regards
Isalina
Dear Ms Kopolo
I have checked from our side that we have refunded your deposit on 9 May.
Kindly confirm receipt of funds and that you are now happy the matter is resolved.
Again our apologies for the delay.
Kind regards
Isalina