SR
Songeziwe R

1 reviews | Active since Aug 2018

30 Nov 2021, 10:06

Cosmopolitan Projects in Soweto

I reported the *********** plastering that was done by Cosmopolitan projects inside our house in Soweto, Elephant eye housing development, they inspected the house and they saw that the plastering is week and we cant even mount items on the wall, they just advised us that the will do a certain portion of the house where as they inspected and saw that it was done incorrectly by their contractor, we just moved into our house in July already it feels like hell instead of the new home, its so stressful because the house is too expensive for the quality we got, i need help because its heartbreaking to be paying the bank the amount we are paying for what we got, the house is even leaking the roof during rainy days. who do we go to now. i would like STANDARD BANK to also check with their inspectors to see if we were charged correctly for the house we got. cosmopolitan is telling us that they wont fix the other half of the house

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Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply30 Nov 2021, 14:42
Official
Good Afternoon Songeziwe R

Our ref 36046 PG

I have tried to reach you on your cell phone number provided on the back end of Hello Peter and that on our systems. 
Unfortunately your phone goes to MTN voicemail facility. I expect you will see my missed call/voicemail message.

Your roof leak fault report received 28 November is in process, delayed with the heavy rains of the last two days.

The rest of your complaint refers to "After Occupation Works" which we attend at 3 months. 
You seem to be dissatisfied with this. I need to discuss this with you.

We are not able to put our contact numbers or web address on Hello Peter.
Kindly refer to our website, the client service number reflected there will bring you direct to me.

I will also try reaching you again.

Kind regards
Isalina Barreto 

Best regards,

SR
Songeziwe R's update30 Nov 2021, 14:58
Reviewer Update
My phone is available 08146****5 alternative number ***