TH
Tsakane H

1 reviews | Active since Dec 2015

23 Aug 2017, 07:12

cosmopolitan projects gave me a quick response

Hi all

After complaining several times i have finally been assisted and was a quick one in deed. Word of advise is just never underestimate the client when complaining several times assistance needs to be done but Rolando finally assist, would like to thank you once more, remember this is still a new development so everything was planned prior so things are bound to be faulty i dont blame anyone but the response i got in the beginning was not what i would have done if it was me assisting the next person, but once again i Thank you Ronaldo and your team for quick resonse.

Regards

0
Replies (1)
Cosmopolitan Projects
Cosmopolitan Projects's reply23 Aug 2017, 14:22
Official

Dear Client

Thank you for the positive feedback and observations on how we can improve (ie action on your first time complaint). We will strive to give our clients action sooner.

Please contact me should you need any further assistance.

ISALINA
BARRETO
Manager: Client Service & Brand Management

***
isalina@cosmo,joburg

Best regards,