COSMOPOLITAN IS A DISGRACE TO ME, REGRET EVER BUYING FROM THEM!!!

I bought a house at Leopard Rest Estate, the window wasn’t installed. I was called and told that the house was complete, had to make an arrangement with the person who installs stoves (gas stove) because they don’t install until the key has been given to the owner. I called that person and made an arrangement for him to come on Monday to install the stove. On that Monday I was told that the person had been involved in a car accident. That’s sad news. I thought the company will organise for someone else to come to install the stove. It’s been a week already without a stove, had to buy take aways and mind you they are very expensive considering that I had been buying them for the whole week because the person that was suppose to install it had been involved in an accident. It’s sad but the company could’ve easily arranged for someone to came and continue with the work that needs to be done. When I report the matter to MDUDUZI KHAMBULE he told me that he doesn’t have the head office email address and can’t help me in that regard. He said to me I have to wait for the person to recover or wait for Monday, it’s already Friday and have to spend the weekend buying take aways, I suggested that they buy a voucher for me to buy take aways because I can’t buy them anymore to eat for the weekend, they just thought I’m crazy, clearly they taking me for granted because they have already received their money from the bank. The service from these people is SUPER POOR!!!! They don’t take clients serious and yet a lot of money had been paid to them. COSMOPOLITAN IS A DISAPPOINTED OR RATHER A DISGRACE TO ME!!! I always heard when people complained about them but this time, I experienced it myself!!!