COSMOPOLITAN HANDING OVER UNFINISHED HOUSES TO CLIENTS AND NEVER RETURN TO FULFILL THE PROMISE

Since i got a house hand-over from cosmopolitan in 2012. The had lot of unfinished things which were promised to be a quick fix in the month i occupied the house. I mean: Electricity Box, Taps, and complete set of house keys.

They brought the rest one-by-one, and never came to install the Electricity Box which was promised to be installed by the construction company that was building the house. I kept on sending mails to the consultant whom i bought the house from. Unfortunately, i learned that he had retired after several calls to Cosmo offices in Carlton Centre (JHB) and not given the right info. All they would say, is that the consultant is out to clients.

When i communicated the matter to the then existing consultant. He told me i should organize the meter box myself. I asked him how? He told me to call or visit eskom offices.

My question was: What if the house burns down due to the manner i found you haveing connected the Electricity in the house, which you said its a temporary solution and you will send the constructor to install the right way? He told me that would have to do with myself and my insurance company because its been too long, when i occupied the house and for them to come install the meter box. And to me that sounded so ******** as i have been the one following up with them and getting false information instead of being allocated to right person to help, and again it should have been their responsibility to follow up on back-log activities which were left behind by their employee.

I have phone eskom in the their customer number. I promise you, you will need gazillions of airtime to get through to them. Also the voice prompts in their telephone calls, doesn't give options if you do not have a valid meter box number.

Till todate, i am still waiting for Cosmopolitan to come fulfill its responsibilty and not to shift the blame to anyone but they lack of professionalism.

Regards,

Mxolisi K Mazibuko ********** C ********** T